
Building confidence at the University of Warwick
Last month, we partnered with The Daniel Baird Foundation and Turtle Medical to deliver bleed kit training to staff at the University of Warwick.
Across two interactive sessions, delegates learned how to recognise and respond to catastrophic bleeding through a combination of hands-on practice and realistic casualty simulation, helping them build the confidence to act when every second counts.
To make the scenarios as realistic as possible, we were joined by the West Midlands Casualty Simulation Group, whose live casualties challenged delegates to communicate, assess injuries and respond under pressure.
It was fantastic to see everyone fully immerse themselves in the training, leaving better prepared should they ever need to use these life-saving skills.
Today's game, tomorrow's lifesaver
Sometimes the most important lessons aren't taught in a classroom.
Recently, we witnessed a heartwarming moment as two young children copied their nanny, Elaine Hann from the West Midlands Casualty Simulation Group, while she was practising CPR. To them, it was a simple game, but a powerful reminder that children are always watching, learning and building confidence through the people around them.
It reinforced an important message: it's never too early to introduce life-saving skills. We hope they never need them, but those first moments of curiosity could one day make all the difference.
Would you know what to do?
Our Director, Sacha, recently took a different approach to his presentation at a local BNI meeting. Rather than talking about the training we deliver, he gave attendees a realistic casualty simulation, complete with professional casualty actors from the West Midlands Casualty Simulation Group.
The demonstration encouraged everyone in the room to ask themselves one simple question: “How prepared am I if faced with a real emergency?”
At Eden Custom Training, that’s exactly what our courses are designed to do. Through immersive scenarios, we help learners experience what it feels like to respond under pressure, giving them the confidence and practical skills to make a difference when it matters most.
This is what we work for
One of our previous First Response Emergency Care (FREC) Level 3 learners recently got in touch after using their training to help at a real-life incident.
They told us they would always have stopped to help, but before completing the course they wouldn't have felt nearly as confident. Thanks to their training, they were able to stay calm, assess the situation, make sure everyone was safe and feel confident they were taking the right actions.
Stories like this are exactly why we do what we do. Our training isn't just about gaining a qualification, it's about giving people the confidence to step forward when it matters most and make a real difference when someone needs help most.

999 Day: Every second counts
On 9 September, we celebrate Emergency Services Day (999 Day), recognising the incredible work carried out every day by the police, fire and rescue services, ambulance crews, search and rescue teams, and countless volunteers who dedicate themselves to keeping our communities safe.
We’re proud to work alongside many of these organisations, supporting their training through casualty simulation and immersive scenarios.
But emergencies don’t always begin when the blue lights arrive.
It’s often a colleague, passer-by or member of the public in those first few minutes that can make all the difference. Knowing how to recognise a life-threatening situation can help save a life before emergency services reach the scene.
This 999 Day, we’d like to say a huge thank you to all emergency responders for the work they do every day, and encourage everyone to consider one simple question:
If faced with an emergency today, would you know what to do?
Time for a review?
As nurseries, schools, colleges and universities return after the summer break, it’s the perfect time to review your emergency plans and ensure your teams are prepared.
For early years settings and schools, this means ensuring staff are confident with paediatric first aid, allergy awareness and responding to emergencies such as anaphylaxis – especially with Benedict’s Law coming into force from September.
With new teams joining and existing staff returning, refresher training can provide a valuable reminder of what to do when every second counts.
For businesses, September is also a great opportunity to review your workplace safety arrangements.
With organisations also continuing to prepare for the introduction of Martyn’s Law, emergency readiness is becoming an increasingly important conversation. From effective planning to bleed control training and access to life-saving equipment, being prepared can make all the difference.
At Eden Custom Training, we help organisations build the knowledge, skills and confidence needed to respond effectively when emergencies happen. Read more here.





