Internal Quality Assurance (IQA)
Quality assurance for training centres
Eden Custom Training has a team of Level 4-qualified internal quality assurers (IQAs) who can support your training centre’s quality assurance strategy.
Our experienced IQAs will give you support and guidance whether:
- You need help with designing your internal quality assurance (IQA) strategy
- Or, you already have a strategy in place and need support with monitoring the activity of your trainers and assessors
Our dedicated team of internal quality assurers are qualified to undertake trainer/assessor observations and desk-based reviews for the following qualification suites:
- First Aid (all courses)
- Mental Health First Aid (Levels 1, 2 and 3)
- Pre-Hospital Care (Level 3 Award in First Response Emergency Care)
What is internal quality assurance and why is it important?
Internal quality assurance seeks to ensure your assessment activities have been carried out in a consistent, safe and fair manner. You must have a system in place to monitor all aspects of teaching, learning and assessment from when a learner starts to when they finish.
Internal quality assurers are often supervisors or managers and are naturally responsible for staff, systems and procedures.
All approved training centres delivering recognised qualifications must have a quality assurance strategy in place, which should include (as a minimum):
- A rationale (why must IQA take place?)
- Trainer/assessor observations
- Desk-based review of course paperwork
- Standardisation sessions
- Sampling plan
- Learner discussions (workplace witness records)
Why choose Eden Custom Training for IQA support?
We’re committed to supporting a consistent, safe and fair learning and assessment experience that training centres offer.
We’ll help you ensure you’re compliant with the requirements set out by qualification regulators (Ofqual, Qualifications Wales and CCEA).
Our IQA services
- Consultancy on your internal quality assurance strategy
- Supporting the design of your quality assurance strategy
- Supporting standardisation sessions
- Sampling-plan design
- Trainer/assessor observations
- Desk-based review of course paperwork
- Facilitating learner discussions
Price
Prices vary depending on the service or services you require. Contact us today to discuss your internal quality assurance needs.
